When someone dies, their digital life doesn't close itself
Email, photos, social accounts, subscriptions still charging a card. We handle the online accounts a loved one leaves behind — through each platform's official process, never with passwords — so it doesn't fall on you.
No passwords, ever · Official platform processes only · One flat fee, agreed before we begin
Closing accounts now
A person can leave behind dozens of online accounts. Each platform has its own process, its own paperwork, its own wait. Families are left guessing at what exists and finding accounts months later.
We take that work on. We check your loved one's identifiers against the platforms people actually use, confirm what each platform requires, and submit the closure or memorialization requests through the proper channels. Once the requests are in, your case page shows when to expect your report. When the last platform has replied, you receive a single closure report covering every platform we checked — including where no account was found for the identifiers we provided.
Planning ahead
You can put your own digital life in order now, so this is simple for the people you leave it to. At its simplest, we record who you are and who will tell us when the time comes, and hold it until your family needs it. Go further and you list the accounts yourself, with a note on any that needs one. You can change it whenever you like. A map for the people who will need one. The keys stay with you.
How it works
We do the work. Account by account, we submit the requests through each platform's official process and track every reply. When the last one is in, we send your closure report.
What happens to the death certificate
The certificate is used for one purpose: to prove the death to the providers we contact on your behalf. It's stored encrypted, never shared beyond those closure requests, and purged 90 days after a case is complete. We'll say so in plain terms at every step — you should never have to wonder where it went.
What it costs
One flat fee, agreed before we begin. No hourly meter, no surprises.
Standard Closure — $300. We check your loved one's email and identifiers against the platforms people actually use, request closure or memorialization for every account we find, and give you one full report covering every provider we checked — including where no account was found for the identifiers we provided.
Custom Closure — $400. Everything in Standard, plus any accounts you name — including providers we research and handle specifically for your family.
Bank, investment, and government accounts — including payment apps such as PayPal, Venmo, and Cash App, and cryptocurrency exchanges — aren't part of these services. Balances and assets in those accounts transfer to the estate, so they belong with your executor. We provide a checklist of what we found and what each one typically requires.
Planning ahead for yourself
The same two services, purchased now at today's price and activated when the time comes.
Standard Closure — planned — $300. We record who you are and who will tell us when the time comes. When your family activates the plan, the full closure runs.
Custom Closure — planned — $400. Everything in the planned Standard, plus you list the accounts you want closed and can leave a note on any of them. You can change your list at any time until the plan is activated.
What we don't do
We don't give legal advice — for probate and estate questions, we'll point you to an attorney. We don't ask for passwords, we don't guess at them or work around security, and we won't ask you to buy any other service. We don't handle bank, investment, payment, or government accounts — those stay with your executor, with a clear list from us of what needs their attention. We work only through the official process each platform provides, so your loved one's accounts are handled without anyone holding their passwords.